Central Idaho River Shuttles provides vehicle shuttle services for the Snake River, Salmon River and Selway River in Idaho.
Thank you for making 2024 our most successful year to date. We appreciate your business and look forward to working with you again in 2025!
Good service but poor communication. Without any news prior to the trip we ask per e-mail a confirmation that all was good but got no answer, also can’t joint them by phone. Then we ask to leave us a message on our satellit phone to confirm when the car was drop in carrey creek but got no message. Fortunatly the car was there when we arrive, but we where not sure about it until we saw it… except that it was all right.
Patrick does a great job. He has shuttled many vehicles for us over the years and has never failed to deliver the vehicles intact and on time to the take out. He is our first ( and only) call for Idaho shuttles.
Pat was able to accommodate us at short notice, which we very much appreciated! He was very responsive to queries and easy to get ahold of, either answering right away, calling back promptly when we left messages, or replying to emails. He was patient as we went back and forth on the trip decision, concerned as we were about fires and smoke. We would happily use Central Idaho again.
Reliable and seamless service. The owner takes care to ensure that all the information needed is provided by the client prior to taking a job. Cars arrive on-time and in good shape. Thank you!
Recently used CIRS for a main Salmon shuttle. Everything up front was good, however when we arrived at the take out my trailer was missing from my truck. There was a hand written note on my dash stating that a weld had broken loose on my trailer and they had left the trailer on the Idaho side of Lolo pass.While I was on the river my wife was contacted by the Idaho State Police in reference to an abandoned trailer. This gave he a bit of a shock.My wife contacted Pat to get some details, which there were few. Pat did not see it himself, the driver did not take pictures. When my wife asked Pat what we were to do about it he told her we were on our own.Thankfully at the take out we had enough other trailers going to the same destination we could double stack boats and get everything off the river. When we got back to phone serviceI called Pat to see what was up.Pat told me he had not seen it himself. It had been late in the night when the driver was running shuttle. Pat did assure me however, that the driver, who was a boater, said he thought it could be rigged to make it home...So armed with this information we set off to Lolo pass to find my trailer. We contacted a friend in Missoula to make sure we could use a welder if needed to fix the weld that "gave out"My trailer is a single axle tilting snowmobile trailer. There are 2 moving parts. 1.The pin at the front of the deck that you remove to allow the deck to pivot for loading. 2. The pin between the tongue and the axle that the deck pivots on. Both of these pins have handy little chains attached to them so they don't get lost.It appears that the 2nd pin mentioned above, the one that the deck pivots on, had come out, and was hanging there from the chain. When we arrived it took us all of 2 minutes to put the pin back in and be on our way.There was a broken weld on the trailer, non structural, my speculation is that it broke whenever the pin came out. I must also note that you would not notice the missing pin until you started braking downhill, causing the deck to pivot the wrong direction.Fortunately for us we were headed over Lolo to get home. It was not hours out of our way like if we would have lived in Boise.It was an extremely frustrating situation, a serious lack of information on what had happened with the trailer, the nonchalance of Pat with the issue at hand and no solutions offered.
Great experience with Pat and CIRS. We got an August cancellation Main Salmon permit so had to assemble shuttles last minute. Pat fit us into his calendar and the cars were taken care of as hoped. Professional booking, communication and service.
Used Central Idaho River Shuttles for our Middle Fork of Salmon shuttle and had a 10/10 experience. It was easy to communicate and update the owner Pat when our plans changed (fire closed Boundary so we flew into Indian Creek) and he made the process so simple. If you’re on the fence trying to decide which shuttle company to utilize, jump off and trust these guys! Our vehicles were safely at the take-out when we arrived and everything worked out just as you hope it does when you leave a high value item like your truck and trailer with someone else. Will always used CIRS for all my Main and MF shuttles.
CIRS shuttled six of our vehicles to Cache Bar on time without incident. Pat answered all of our questions and requests before and after the shuttle. He also used his own money to put gas in one of the trucks that was low so that we'd make it out, just requesting that we pay him back after we returned. We are grateful for CIRS going above and beyond on our Middle Fork shuttle.
Super happy with the service at Central Idaho River Shuttles. My car was in the same condition I left it in, change from gas fill up was included with a receipt, and logistics/set up were easy. Big thanks to Pat and the crew!
Always my go-to choice. Pat is communicative and gets the job done. I’ve put them through landslides, fires, late permit pickups, and god knows what else. They handle it and the truck is there every time. Highly recommend.
We have used CIRS the past two years. Last year everything went well so we used them again this year. They have you either mail your keys to them or place them into a key lock box of sorts (that customer provides). We had issues with one of the lock boxes at the put in at Corn Creek and immediately notified them via in reach text that that vehicles keys would be in another truck. His responded, "OK". No problem. When we got to the take out, a different vehicle (that also used a lock box) was not at the takeout. No information about this was to be found in any of the vehicles. Having no service at Cache Bar we had no idea if the truck was still at Corn Creek or if it was in Canada. We contacted Patrick Sullivan via the same in reach and his response was, "code to lock box didn't work". This was a mistake on our behalf, (DO NOT USE LOCKBOXES!) but no effort was put in to help us figure out what to do or how to get back to our truck at Corn Creek. When I (finally) was able to get ahold of Mr. Sullivan to ask for a full or partial refund for the services that were not performed he was incredibly rude and condescending to me. His statement was, "Not my fault, not my problem. No, I will not offer you anything". This companies lack of customer service skills is appalling. I will never use them again, nor will I recommend them to anyone.Note: in the email I sent to him, I stated that there was also a pair of broken eyeglasses in one of the vehicles as well as a broken side mirror. I couldn't even bring that up to him because of the manner in which he was speaking to me. I had to hang up on him.
We have used Central Idaho River Shuttles for many years now. We used them again this year and everything went perfectly. They have been very accommodating on changes in our tip size. I highly recommend them for storing/shuttling vehicles.
2nd time I've used Central Idaho River Shuttles (Main Salmon Trip) and they did a great job. My 2 vehicles+trailer arrived as expected even when the drivers had to deal with navigating around wildfire at North Fork. I'm not sure if they were piloted through the burn or took the +3 hr. Panther creek way, but I can't thank them enough for dealing with that. They also stayed made themselves available to discuss the shuttle and wildfire issue prior to me leaving phone service. You'll get what you pay for from these guys and it was worth it for peace of mind!
Good service but poor communication. Without any news prior to the trip we ask per e-mail a confirmation that all was good but got no answer, also can’t joint them by phone. Then we ask to leave us a message on our satellit phone to confirm when the car was drop in carrey creek but got no message. Fortunatly the car was there when we arrive, but we where not sure about it until we saw it… except that it was all right.
Patrick does a great job. He has shuttled many vehicles for us over the years and has never failed to deliver the vehicles intact and on time to the take out. He is our first ( and only) call for Idaho shuttles.
Pat was able to accommodate us at short notice, which we very much appreciated! He was very responsive to queries and easy to get ahold of, either answering right away, calling back promptly when we left messages, or replying to emails. He was patient as we went back and forth on the trip decision, concerned as we were about fires and smoke. We would happily use Central Idaho again.
Reliable and seamless service. The owner takes care to ensure that all the information needed is provided by the client prior to taking a job. Cars arrive on-time and in good shape. Thank you!
Recently used CIRS for a main Salmon shuttle. Everything up front was good, however when we arrived at the take out my trailer was missing from my truck. There was a hand written note on my dash stating that a weld had broken loose on my trailer and they had left the trailer on the Idaho side of Lolo pass.While I was on the river my wife was contacted by the Idaho State Police in reference to an abandoned trailer. This gave he a bit of a shock.My wife contacted Pat to get some details, which there were few. Pat did not see it himself, the driver did not take pictures. When my wife asked Pat what we were to do about it he told her we were on our own.Thankfully at the take out we had enough other trailers going to the same destination we could double stack boats and get everything off the river. When we got back to phone serviceI called Pat to see what was up.Pat told me he had not seen it himself. It had been late in the night when the driver was running shuttle. Pat did assure me however, that the driver, who was a boater, said he thought it could be rigged to make it home...So armed with this information we set off to Lolo pass to find my trailer. We contacted a friend in Missoula to make sure we could use a welder if needed to fix the weld that "gave out"My trailer is a single axle tilting snowmobile trailer. There are 2 moving parts. 1.The pin at the front of the deck that you remove to allow the deck to pivot for loading. 2. The pin between the tongue and the axle that the deck pivots on. Both of these pins have handy little chains attached to them so they don't get lost.It appears that the 2nd pin mentioned above, the one that the deck pivots on, had come out, and was hanging there from the chain. When we arrived it took us all of 2 minutes to put the pin back in and be on our way.There was a broken weld on the trailer, non structural, my speculation is that it broke whenever the pin came out. I must also note that you would not notice the missing pin until you started braking downhill, causing the deck to pivot the wrong direction.Fortunately for us we were headed over Lolo to get home. It was not hours out of our way like if we would have lived in Boise.It was an extremely frustrating situation, a serious lack of information on what had happened with the trailer, the nonchalance of Pat with the issue at hand and no solutions offered.
Great experience with Pat and CIRS. We got an August cancellation Main Salmon permit so had to assemble shuttles last minute. Pat fit us into his calendar and the cars were taken care of as hoped. Professional booking, communication and service.
Used Central Idaho River Shuttles for our Middle Fork of Salmon shuttle and had a 10/10 experience. It was easy to communicate and update the owner Pat when our plans changed (fire closed Boundary so we flew into Indian Creek) and he made the process so simple. If you’re on the fence trying to decide which shuttle company to utilize, jump off and trust these guys! Our vehicles were safely at the take-out when we arrived and everything worked out just as you hope it does when you leave a high value item like your truck and trailer with someone else. Will always used CIRS for all my Main and MF shuttles.
CIRS shuttled six of our vehicles to Cache Bar on time without incident. Pat answered all of our questions and requests before and after the shuttle. He also used his own money to put gas in one of the trucks that was low so that we'd make it out, just requesting that we pay him back after we returned. We are grateful for CIRS going above and beyond on our Middle Fork shuttle.
Super happy with the service at Central Idaho River Shuttles. My car was in the same condition I left it in, change from gas fill up was included with a receipt, and logistics/set up were easy. Big thanks to Pat and the crew!
Always my go-to choice. Pat is communicative and gets the job done. I’ve put them through landslides, fires, late permit pickups, and god knows what else. They handle it and the truck is there every time. Highly recommend.
We have used CIRS the past two years. Last year everything went well so we used them again this year. They have you either mail your keys to them or place them into a key lock box of sorts (that customer provides). We had issues with one of the lock boxes at the put in at Corn Creek and immediately notified them via in reach text that that vehicles keys would be in another truck. His responded, "OK". No problem. When we got to the take out, a different vehicle (that also used a lock box) was not at the takeout. No information about this was to be found in any of the vehicles. Having no service at Cache Bar we had no idea if the truck was still at Corn Creek or if it was in Canada. We contacted Patrick Sullivan via the same in reach and his response was, "code to lock box didn't work". This was a mistake on our behalf, (DO NOT USE LOCKBOXES!) but no effort was put in to help us figure out what to do or how to get back to our truck at Corn Creek. When I (finally) was able to get ahold of Mr. Sullivan to ask for a full or partial refund for the services that were not performed he was incredibly rude and condescending to me. His statement was, "Not my fault, not my problem. No, I will not offer you anything". This companies lack of customer service skills is appalling. I will never use them again, nor will I recommend them to anyone.Note: in the email I sent to him, I stated that there was also a pair of broken eyeglasses in one of the vehicles as well as a broken side mirror. I couldn't even bring that up to him because of the manner in which he was speaking to me. I had to hang up on him.
We have used Central Idaho River Shuttles for many years now. We used them again this year and everything went perfectly. They have been very accommodating on changes in our tip size. I highly recommend them for storing/shuttling vehicles.
2nd time I've used Central Idaho River Shuttles (Main Salmon Trip) and they did a great job. My 2 vehicles+trailer arrived as expected even when the drivers had to deal with navigating around wildfire at North Fork. I'm not sure if they were piloted through the burn or took the +3 hr. Panther creek way, but I can't thank them enough for dealing with that. They also stayed made themselves available to discuss the shuttle and wildfire issue prior to me leaving phone service. You'll get what you pay for from these guys and it was worth it for peace of mind!
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Thank you
We appreciate the opportunity to work with you and hope this will be the start of a great experience on Idaho’s beautiful rivers.
Sincerely,
Pat & Marilyn Sullivan
Owners